Terms of Service
Welcome to JAHNIFY. By accessing or purchasing from our website, you agree to the following Terms of Service. Please read them carefully before placing an order.
1. General
This website is operated by JAHNIFY. Throughout the site, the terms “we,” “us,” and “our” refer to JAHNIFY.
By using our website or purchasing our products, you agree to be bound by these Terms of Service and any other policies displayed on our website.
2. Products
We make every effort to display our products, colors, sizes, and descriptions as accurately as possible. However, colors may appear slightly different depending on your device or screen settings.
Product availability may change without notice. We reserve the right to limit quantities or discontinue products at any time.
3. Prices and Payments
All prices displayed on our website are in Pakistani Rupees (PKR) unless stated otherwise.
We reserve the right to change product prices at any time without prior notice.
We accept the payment methods available at checkout, including Cash on Delivery (COD) where applicable.
4. Orders
When you place an order, you agree to provide accurate and complete information, including your name, phone number, delivery address, and other required details.
We reserve the right to cancel or refuse an order if:
- The product is unavailable.
- Incorrect pricing or product information was displayed.
- The provided customer information is incomplete or inaccurate.
- We suspect fraudulent or unauthorized activity.
If we cancel a prepaid order, any eligible payment will be refunded using an appropriate payment method.
5. Shipping and Delivery
We deliver orders to locations within Pakistan where our courier services are available.
Estimated delivery times may vary depending on your location, courier service, weather, holidays, or other circumstances beyond our control.
Once an order has been handed over to the courier, delivery delays caused by the courier are outside our direct control.
Customers are responsible for providing a correct and complete delivery address and reachable phone number.
6. Returns and Exchanges
We accept eligible exchanges within 7 days of delivery.
To request a exchange:
- Contact us within 7 days of receiving your order.
- The product must be unused and unworn.
- The product must be in its original condition and packaging.
- Tags, labels, and accessories must remain attached where applicable.
- Proof of purchase or order details may be required.
Products that have been used, washed, damaged, altered, or returned without the required original condition may not be eligible for return or exchange.
Certain products may be non-returnable for hygiene or other reasons. Such exclusions will be mentioned on the relevant product page where applicable.
7. Wrong or Damaged Products
If you receive a damaged, defective, or incorrect product, please contact us as soon as possible after delivery.
We may request clear photographs or videos of the product and packaging to verify the issue.
After verification, we may offer an exchange, replacement, or other appropriate solution depending on the circumstances.
8. Refunds
If a refund is approved, the refund method and processing time may vary depending on the original payment method.
Shipping charges may be non-refundable unless the return is due to an error on our part, such as sending the wrong product.
9. Customer Information
You agree to provide accurate information when creating an account or placing an order.
We use customer information to process orders, provide customer support, arrange delivery, and operate our store. For more information, please review our Privacy Policy.
10. Intellectual Property
All content on this website, including our logo, photographs, product images, graphics, text, designs, and other materials, belongs to or is used by JAHNIFY with appropriate rights.
You may not copy, reproduce, modify, distribute, or use our content for commercial purposes without our written permission.
11. Prohibited Use
You may not use our website for any unlawful purpose or attempt to interfere with the operation or security of our website.
We reserve the right to restrict or terminate access to our website if we believe these Terms of Service have been violated.
12. Changes to These Terms
We reserve the right to update or change these Terms of Service at any time.
Any changes will be posted on this page. Your continued use of our website after changes are posted means you accept the updated Terms of Service.
13. Contact Us
If you have any questions about these Terms of Service, your order, returns, or other matters, please contact us:
Brand Name: JAHNIFY
Email: jahnifyshop.pk@gmail.com
WhatsApp: +92 3063776162
Thank you for shopping with JAHNIFY.